The refund policy of the company is designed to minimize financial and legal risks and to comply with anti-money laundering and anti-terrorism financing principles. The company reserves the right to block access to the customer area, suspend account activity, cancel withdrawal requests, or issue refunds if the source of funds or customer activities are deemed to be in conflict with anti-money laundering or anti-terrorism objectives.

The company does not cancel executed trading transactions, but it may return funds to the sender if no trading activity has been recorded on the trading accounts within one month from the date of payment. The refund will be processed through the same payment system used by the client when depositing the funds, and it will be sent to the electronic wallets and bank details provided by the client.

In certain objective conditions and if deemed necessary, the company may also refund funds received via any payment system, including credit/debit cards. It is important to note that the withdrawal of the total amount of the deposit is possible only under the same conditions and using the same payment system as used for depositing the account.

Overall, the refund policy is in place to ensure compliance with regulatory requirements, prevent money laundering and terrorism financing, and protect the interests of both the company and its clients.